BOOKING AGREEMENT
Deposit
A £60 non-returnable deposit is required at the time of booking, for each week booked.
Balance
The balance is payable 6 weeks before commencement of the holiday
Letting Arrangements
Arrival is preferably between 3pm & 6pm, and departure is requested between 9am & 10am.
Accommodation
1. The accommodation may only be used by the persons listed on the booking form, which must be signed by the hirer, who is responsible for the whole party.
2. Being a family park we only accept bookings from family groups.
3. For reasons of hygiene and the comfort of other guests we ask that guests refrain from smoking in the holiday home.
4. Regretfully we are unable to accommodate pets.
5. The home needs to be left clean and tidy, and any breakage or damage to furniture/fittings must be paid for.
Behaviour
The Holiday Park prides itself on running a safe family environment and requests that all guests respect this. If, in the opinion of ourselves or the park manager, any party is guilty of prejudice to the well being of others, or conducts themselves in a manner that is not appropriate then you will be asked to vacate your accommodation with immediate effect, without compensation.
Cancellation
If for any reason you should need to cancel your holiday, we request that you contact us immediately by telephone, and confirm in writing within 3 days of telephoning.
In the event of a cancellation after the balance has been paid the following charges will apply.
More than 5 weeks prior to you start date, full repayment of the balance will be made (not including deposit)
Between 4 & 5 weeks prior to your start date, 75% of the cost of your holiday will be refunded.
Between 3 & 4 weeks prior to your start date, 50% of the cost of your holiday will be refunded.
Between 2 & 3 weeks prior to your start date, 25% of the cost of your holiday will be refunded.
Less than 2 weeks prior to your holiday start date, we regret we are unable to offer a refund.
Insurance
We strongly recommend that you take out Holiday Insurance to cover your losses. These policies are available quite cheaply from insurance brokers or the Post Office.
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